The Invisible Concierge – How digiDirect launched an Intuitive, Intelligent and Human-Centred model of Agentic Conversational Commerce
Late last year, I wrote about why we began digiDirect’s digital transformation with humans, not hype. We set out to create an elegant, clearer and more intuitive digital experience one that… Read More »The Invisible Concierge – How digiDirect launched an Intuitive, Intelligent and Human-Centred model of Agentic Conversational Commerce